Privacy Policy

Information We Collect

We collect information in the following ways:

Information you provide. When you place an order, create an account, request a quote, upload artwork, or contact us, we collect details such as your name, billing and shipping address, email address, phone number, payment information, the contents of your order, and any custom design files, text, or specifications you submit.

Information collected automatically. When you visit the Site, we automatically collect certain technical information, including your IP address, browser type, device identifiers, referring URL, pages viewed, and the date and time of your visit. We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve the shopping experience.

Information from third parties. We may receive information from payment processors, shipping carriers, fraud-prevention services, and analytics providers in connection with your order and your use of the Site.

How We Use Your Information

We use the information we collect to:

• Process, produce, and ship your orders, including custom decals, wraps, and lettering.
• Communicate with you about orders, proofs, shipping updates, and customer service inquiries.
• Operate, secure, and improve the Site and our products.
• Detect and prevent fraud, abuse, and unauthorized activity.
• Send marketing communications (only if you opt in), and let you unsubscribe at any time.
• Comply with legal obligations and enforce our Terms of Service.

How We Share Your Information

We do not sell your personal information. We share it only with parties that help us run the business or as required by law:

• Payment processors to process transactions securely. We do not store full credit card numbers on our servers.
• Shipping carriers (such as USPS, UPS, FedEx, DHL) to deliver your order, including international carriers and customs authorities where required.
• Service providers that help us host the Site, send email, run analytics, and provide customer support, under contracts that limit how they may use your information.
• Legal and safety reasons when required by law, subpoena, or to protect our rights, property, or the safety of others.
• Business transfers if we are involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

Cookies and Tracking

We use cookies and similar technologies for essential Site functions (like keeping items in your cart), preferences, analytics, and marketing. You can control cookies through your browser settings. Disabling some cookies may limit Site functionality.

International Customers

Coastal Boat Wraps ships worldwide. If you are accessing the Site or placing an order from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those of your country. By using the Site, you consent to that transfer.

Your Choices and Rights

Depending on where you live, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of marketing emails by clicking the unsubscribe link in any message.
• Request a copy of your data in a portable format.
• Object to or restrict certain processing of your information.

To make a request, contact us at info@coastalboatwraps.com. We will respond within the timeframe required by applicable law and may need to verify your identity before acting on your request.

Data Retention

We keep your information for as long as needed to provide our products and services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least the period required by applicable tax and consumer-protection law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted payment processing. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Material changes will be communicated through the Site or by email when appropriate.

Contact Us

Questions about this Privacy Policy or your information?